Customer Testimonials

Buying a car can be stressful, especially when you’re dealing with negative equity, but James made the entire experience so much easier than I ever expected. He went above and beyond to make sure I got into a car that I absolutely love, and he worked hard to get my monthly payments as close to my budget as possible. At no point did I feel pressured or like I was just another sale. James was honest, patient, and genuinely cared about helping me find the best option. He took the time to answer all of my questions and made ... Read More

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Google - Jul 1, 2026

Buying a car can be stressful, especially when you’re dealing with negative equity, but James made the entire experience so much easier than I ever expected. He went above and beyond to make sure I got into a car that I absolutely love, and he worked hard to get my monthly payments as close to my budget as possible. At no point did I feel pressured or like I was just another sale. James was honest, patient, and genuinely cared about helping me find the best option. He took the time to answer all of my questions and made sure I understood everything throughout the process. I couldn’t be happier with my new car, and it’s all thanks to James dedication and hard work. If you’re looking for someone who truly cares about his customers and will do everything he can to help, I highly recommend asking for James. Thank you for making what I thought would be an impossible situation turn into such an amazing experience!

Grant and Joshua were great, answered all questions and both very knowledgeable. Both had fun outgoing personalities. Overall great experience

Maurey Spencer was absolutely wonderful! He was professional and patient and I don’t think I would have made it to the finish line without him.

I want to rave about their customer service! They are awesome and went above and beyond all my expectations! I will forever bring my Kia to them for service. Words cannot express my gratitude.

Everyone at Bulldog Kia was so helpful in making my decision and getting the trim package I wanted. Grant Grahl stayed in contact with me every step of the way. If you need a sales person he’s your man. And they gave me a very fair price for my trade. Looking forward to a long relationship with Bulldog Kia.

While I have enjoyed my vehicle and purchase experience, maintenance and service have been difficult to work with. Oil changes are always longer than promised (3-5 hours during the week) and I now have 3 recalls and a service light for my 2025 carnival. I scheduled a service time and there are no loaner vehicles available. The repairs I am told will take at least half a day or more and not having a vehicle to drive will be impossible. I have not had any issues getting loaner vehicles with other dealers in the area and I was not able to service ... Read More

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Google - Jun 24, 2026

While I have enjoyed my vehicle and purchase experience, maintenance and service have been difficult to work with. Oil changes are always longer than promised (3-5 hours during the week) and I now have 3 recalls and a service light for my 2025 carnival. I scheduled a service time and there are no loaner vehicles available. The repairs I am told will take at least half a day or more and not having a vehicle to drive will be impossible. I have not had any issues getting loaner vehicles with other dealers in the area and I was not able to service my vehicle that day anyway. Parts were ordered and I will get a call back when they are ready. If not for keeping my warranty I would not service my vehicle here.

Popped in with a Capitol one pre approved offer. Explained to the salesman that was the only place I wanted my credit ran due to the offer and discussed what I was looking for and open and honest no haggling what I could afford. First he came over and stated "great news!" With a monthly offer double what I said i could afford, then he went to the bald finance guy to see what he could do, he came back and asked if they could run it with ONE other lender that they work with locally and i ... Read More

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Google - Jun 24, 2026

Popped in with a Capitol one pre approved offer. Explained to the salesman that was the only place I wanted my credit ran due to the offer and discussed what I was looking for and open and honest no haggling what I could afford. First he came over and stated "great news!" With a monthly offer double what I said i could afford, then he went to the bald finance guy to see what he could do, he came back and asked if they could run it with ONE other lender that they work with locally and i said just one more pull and he stated yes. That didnt get me out the door woth a car either so I thanked them and left. The next day I saw on my credit file than it was actually ran 5-6 times, including Ally Auto, Wells Fargo. Truist Bamk and others. Im still receiving letters from that day. I reached out to my salesman furious who suddenly wasn't available when I tried to reach out. Left messages with someone else verbally to speak to the owner and still nothing. I had purchased from them before and felt that I could trust just one car sales team since they as a whole always get a bad rep, well this location is no different. They'll drop your credit score off a cliff in a minute to try to get a sale. This wouldn't have been so bad if I had at least been able to get the car

Had the worst sales experience here with Grant. Drove for 2 hours but didn't get what was promised. I was always clear with my expectations but they backtracked after asking us to drive down to them. Wasted my time and gave false hope.

Maurey helped us with the purchase of our youngest daughters first car. He was so polite, helpful and knowledgeable. The whole process was smooth.

We had an amazing experience. Josh Rucker was the absolute best. Very personable and not pushy.

Customer service for warranty or any service is repair is awful. I have called three times since my car has been there and get no calls back

Armando and his team were very accommodating with the purchase of my first car. Within a week, the exact model, mileage, and price point was in the lot waiting for me. Armando notified me as soon as my Kia was for sale. Upon purchase, my car was detailed and prepared to drive off the lot. Armando took the time to explain my purchase itinerary, car features and what I can expect if I have any questions. 10/10 experience !!

100% great experience. Everyone was friendly and worked hard to make sure I was happy and comfortable. Fast and friendly service. Definitely recommend to everyone who needs a vehicle. Thank you.

The shopping experience was fantastic- I felt no pressure to buy at all. Grant (our sales consultant) new the different type of cars and trim levels without hesitation. We purchased beacuase of him.

I recently purchased a 2023 Kia Sorento with only 36,000 miles. Less than a week after bringing it home, I noticed a strange noise. After taking it back, I was told the vehicle needed a new transmission. The transmission was replaced, but the noise continued, so they then replaced a wheel hub. Even after both repairs, the noise is still there. At this point, it feels like they're simply guessing rather than identifying the actual problem. They have now had my vehicle for 8 days with little to no communication about what happens next. To make matters worse, I'm leaving for ... Read More

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Google - Jun 4, 2026

I recently purchased a 2023 Kia Sorento with only 36,000 miles. Less than a week after bringing it home, I noticed a strange noise. After taking it back, I was told the vehicle needed a new transmission. The transmission was replaced, but the noise continued, so they then replaced a wheel hub. Even after both repairs, the noise is still there. At this point, it feels like they're simply guessing rather than identifying the actual problem. They have now had my vehicle for 8 days with little to no communication about what happens next. To make matters worse, I'm leaving for vacation in a few days and still don't have access to the larger vehicle I specifically purchased for situations like this. I've owned the car for about a month, but I've only been able to drive it for roughly two of those weeks. That's extremely frustrating for a recently purchased vehicle. Another disappointment has been the lack of communication after the sale. Before purchasing, the sales team was easy to reach and very responsive. Once the deal was completed, that level of customer service seemed to disappear. Getting updates or answers has been difficult. Based on my experience, I would not recommend this dealership.

Cesar Avalos made our vehicle purchase simple. He was patient, kind and explained options available to us as costumers. Highly recommend if you are in the market for a new Kia.

Armando was my salesperson at Kia, he has gone above and beyond with his customer service!!! If anyone is looking to buy a Kia go to Bulldog and ask for him!

My experience at Bulldog Kia was great. 10+ stars! Joe Miller was our sales consultant and he was amazing! Joe was professional, attentive, very kind, and made us feel comfortable with our vehicle shopping. The staff at Bulldog Kia are very friendly and they smile and greet you. Steve Carter, financial manager was great, and we appreciate all of his help. I definitely recommend Bulldog Kia in Athens! Ask for JOE MILLER, you can trust him! 10 stars 🌟

Bulldog Kia made it happen! Shoutout to Josh and the management team for setting me up with an awesome car and an awesome deal.

What was a 5 star experience with the exception of them not filling it with gas before I left… I am learning it is because I was led astray people… I was a little hesitant buying a 2017 car but was told the ole tale… “we do a 160point check and change every thing that needs to be changed and even put new tires on it!” Couple weeks after the sale… I need windshield wipers… no biggy.. minor irritation… but now I took it in for an oil change and would you believe it… I ALREADY NEED NEW TIRES (the shop I ... Read More

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Google - May 27, 2026

What was a 5 star experience with the exception of them not filling it with gas before I left… I am learning it is because I was led astray people… I was a little hesitant buying a 2017 car but was told the ole tale… “we do a 160point check and change every thing that needs to be changed and even put new tires on it!” Couple weeks after the sale… I need windshield wipers… no biggy.. minor irritation… but now I took it in for an oil change and would you believe it… I ALREADY NEED NEW TIRES (the shop I use doesn’t sell or mount tires before someone claims they were just trying to upsell me…) AND ALL NEW BRAKES…. I told the guy at the shop that the dealership said this was all done and it even had new tires… the shop kindly hit me with a “I wouldn’t recommend going back there…” should’ve known when I left the dealership a couple months ago and they didn’t even put gas in it…

Our experience with Kia was wonderful. James was amazing. He was so knowledgeable about my car and so so helpful. He made sure we had everything we needed. He even programmed my phone to my car for me. I will definitely recommend Bulldog Kia to everyone

Accurate, professional, pleasant.

Mr. Joshua Bell’s customer service and assistance was absolutely outstanding! I was in a hard position but needed a car and he was able to work a miracle. Mr. Greg Becker was who I originally spoke to and was also wonderful but was out of the office this day, so he set us up with Joshua. This is where you want to get a new car!

We just bought our second Kia from Bulldog Kia. Maury was great to work with on our most recent purchase. His knowledge and patience made this a great car buying experience! Thanks Maury! I love my new Niro Hybrid!

Courtney Cruise helped me with my car. She is such a great person, with great people skills.

WHATS UPPP im zach bong I just bought a car from Armando the best car salesmen I've ever met this man is top tier top of the line 👌 👏 🙌

Adding an additional GREAT review for the Team at Bulldog KIA for the Second KIA Sportage Hybrid purchased over the past month for my family members! Seth, Mike , James and the rest of their team provided for a FANTASTIC EXPERIENCE with delivering a 2nd 2026 Kia Sportage--this time delivering it to us in Atlanta! Kudos once again to Seth-GM, Mike-GSM and James-Sales Consultant for another smooth, easy delivery of a new car! I highly recommend anyone within the metro Atlanta area, as well as outside the metro area, to contact Kia Bulldog before purchasing a Kia anywhere else. Bulldog Kia and ... Read More

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Google - May 12, 2026

Adding an additional GREAT review for the Team at Bulldog KIA for the Second KIA Sportage Hybrid purchased over the past month for my family members! Seth, Mike , James and the rest of their team provided for a FANTASTIC EXPERIENCE with delivering a 2nd 2026 Kia Sportage--this time delivering it to us in Atlanta! Kudos once again to Seth-GM, Mike-GSM and James-Sales Consultant for another smooth, easy delivery of a new car! I highly recommend anyone within the metro Atlanta area, as well as outside the metro area, to contact Kia Bulldog before purchasing a Kia anywhere else. Bulldog Kia and the Butler Automotive Group is 1st class, excellent knowledge and experience all the way!! We had a 1st class, excellent experience at Bulldog Kia recently with the purchase of a New Kia Sportage Hybrid EX. GM-Seth Greenwall has a great team with GSM-Mike Sadlock and superstar sales consultant James Montalvo, who is so knowledgable about the cars! I highly recommend Bulldog Kia, a member of the Butler Automotive Group, for for your next car purchase!

BULLDOG KIA OF ATHENs is absolutely AMAZING!!! I drove 3 hours to pick up my dream car, and the experience was beyond worth it. My sales agent, James Montalvo, was truly the BEST — if you’re looking for someone honest, helpful, and professional, please go see him! From the very beginning, the communication and customer service were outstanding. Every step that I thought would be stressful or difficult, James made incredibly easy. As this was my first big purchase, I was nervous, but he was there every step of the way making sure I felt comfortable and confident throughout the process. ... Read More

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Google - May 11, 2026

BULLDOG KIA OF ATHENs is absolutely AMAZING!!! I drove 3 hours to pick up my dream car, and the experience was beyond worth it. My sales agent, James Montalvo, was truly the BEST — if you’re looking for someone honest, helpful, and professional, please go see him! From the very beginning, the communication and customer service were outstanding. Every step that I thought would be stressful or difficult, James made incredibly easy. As this was my first big purchase, I was nervous, but he was there every step of the way making sure I felt comfortable and confident throughout the process. I honestly cannot express enough gratitude and appreciation for the respect and kindness I received from the entire Kia team in Athens. They genuinely care about their customers and go above and beyond to make sure everything is perfect for you. Their effort, patience, and dedication were truly 10/10! If you’re looking for a car and want an honest review from a real customer who drove all the way to Athens, trust me when I say they will treat you with respect and make you feel valued. Thank you again, Bulldog Kia, for making my dream car experience unforgettable!

I had excellent experience at Bulldog Kia. I enjoyed working with Morris, Seth, Mike and James. My experience was super positive and I recommend this Kia dealership if you’re looking for your next Kia.

Fernando Mack in Parts Department got me all the way right!! So professional and took care of me start to finish. I was in and out in no time! Highly recommend. Thanks for all your help! 🙏🩷

Fantastic staff they will make you happy with your purchase and their service department is A1

I can’t say enough great things about James at Bulldog Kia! From the moment we walked in, he was friendly, professional, and genuinely committed to helping us find the right car. He made the entire process smooth and stress-free, answering every question with patience and honesty. You can tell he truly cares about his customers and wants them to feel confident in their decision. James went above and beyond to make sure everything was taken care of, and his positive attitude made what can sometimes be an overwhelming experience actually enjoyable. I would absolutely recommend him to anyone looking ... Read More

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Google - Apr 28, 2026

I can’t say enough great things about James at Bulldog Kia! From the moment we walked in, he was friendly, professional, and genuinely committed to helping us find the right car. He made the entire process smooth and stress-free, answering every question with patience and honesty. You can tell he truly cares about his customers and wants them to feel confident in their decision. James went above and beyond to make sure everything was taken care of, and his positive attitude made what can sometimes be an overwhelming experience actually enjoyable. I would absolutely recommend him to anyone looking to buy a car. If you go to Bulldog Kia, ask for James. You’ll be in amazing hands!

I absolutely love my 2026 Kia Sportage Hybrid, I browsed on online and found the Kia Sportage that I wanted, I then went to the dealership, Bulldog Kia Athens and looked for James Montalvo , he helped me with the last purchase of my Kia Sorrento. James is awesome , he knows his stuff, he was very kind and was very Intuitive about the car. James along with Ronnie and I can’t forget Jose the Finance guy, made my purchase seamless, this is actually the 3rd Kia I have bought from Bulldog Kia, James took care of me with all 3 . Thank you, ... Read More

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Google - Apr 24, 2026

I absolutely love my 2026 Kia Sportage Hybrid, I browsed on online and found the Kia Sportage that I wanted, I then went to the dealership, Bulldog Kia Athens and looked for James Montalvo , he helped me with the last purchase of my Kia Sorrento. James is awesome , he knows his stuff, he was very kind and was very Intuitive about the car. James along with Ronnie and I can’t forget Jose the Finance guy, made my purchase seamless, this is actually the 3rd Kia I have bought from Bulldog Kia, James took care of me with all 3 . Thank you, Bulldog Kia for a great buying experience. Sonya H

Make sure they finance the way you actually ask them to. I told them I wanted to go through my bank for 6.2% but they totally ignored me and signed me up with someone they use for a slightly higher interest rate. When I complained about it they said “oh, well it’s only a few dollars more.” After 4 1/2 hours sitting there I just signed it, knowing I was going to pay it off in a few months. I don’t trust them.

Wonderful experience. James was our salesman and he was great! Everyone there was very friendly and eager to help, I highly recommend Bulldog Kia. And I love my new car!

Great sales staff! Joe did an amazing job!

My husband bought a Kia Seltos a month ago and we have been absolutely LOVING it! Our salesman, Doc, was a serious trooper working with us. Our financial advisor (door closest to the wall) was also a trooper. I can’t wait to buy my car here in 3 years! Truly hope Doc is still there and doesn’t retire 🥺🙈

Worst experience I’ve ever had working with a dealership. Had my car for a month. Told me they’d reimburse my rental fees. Lies on lies on lies. Most crooked business I’ve ever dealt with. Would never buy a KIA ever again. Especially from bulldog KIA. They returned my car in worse working condition than when they got it. Would leave zero stars if that was an option. Do not buy a KIA. Let me add. The engine was replaced at 120,000 miles while under warranty. Which means it had 60,000 with a new engine and was still under warranty. ... Read More

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Google - Apr 17, 2026

Worst experience I’ve ever had working with a dealership. Had my car for a month. Told me they’d reimburse my rental fees. Lies on lies on lies. Most crooked business I’ve ever dealt with. Would never buy a KIA ever again. Especially from bulldog KIA. They returned my car in worse working condition than when they got it. Would leave zero stars if that was an option. Do not buy a KIA. Let me add. The engine was replaced at 120,000 miles while under warranty. Which means it had 60,000 with a new engine and was still under warranty. My car ran before you replaced a sensor and days later the same issue persisted and my car would not start. I’d say that’s worse condition. You lied in the report you submitted to KIA about a the same error code coming back that you cleared. As for cussing out the employees I apologize. Was not cool but also insanely frustrating to call for a picture of my speedometer to be told they couldn’t find my keys. Also from what my trustworthy competent mechanic informed me you could void anyone’s warranty over that. Y’all conveniently find “carbon deposits” and “sludge”. Luckily from this experience I’ll never have the displeasure of doing business with KIA again and wouldn’t let anyone I know buy a KIA. But go ahead and leave those details out of your response cause you know how it looks…. Would expect nothing less from yall and honestly will eat all the money I lost to never be on the phone with the incompetent team of KIA. I’ll update again. Not really a good look when the client needs to hound you to get updates on the car. Also not a good look when you work on someone’s car and they need to tow it back to you less than a week later. Also not a good look when the tow truck driver lets you know it’s their third trip out there that day. Y’all are sincerely the worst experience I’ve ever had the displeasure of doing business with. I could not care less about the time spent on your end and money you didn’t make. I’d love to see y’all go out of business. Bright side of this situation is I got a Toyota and couldn’t praise them anymore. Don’t buy KIA unless you want to waste money. Toyota or Subaru is where it’s at. Bulldog KIA and KIA is about as crooked as they come.

Everyone I worked with at Bulldog Kia were fabulous; very professional and personable. I did not feel rushed and all my questions were answered thoroughly. I very highly recommend Bulldog Kia. Special thank you shout outs to Branson, Grant, Jose and Ronnie with whom I worked directly.

Had a great experience purchasing my new vehicle. Lauren, our sales person, was amazing!

I buy cars every couple years and this was the best sales experience I’ve ever had. The difference was all the thoughtfulness James Montalvo put into personalizing the experience. Examples: - Washed/detailed the car - Filled gas tank - Remembered my favorite music genre and pre-programmed the radio buttons - Had tons of extra cords so I could plug my devices into my new car - Had snacks and drinks for my 4yo - Stayed 2 hours late to get us set up I’ve driven off the lot in a brand new car with low fluids in the ... Read More

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Google - Apr 14, 2026

I buy cars every couple years and this was the best sales experience I’ve ever had. The difference was all the thoughtfulness James Montalvo put into personalizing the experience. Examples: - Washed/detailed the car - Filled gas tank - Remembered my favorite music genre and pre-programmed the radio buttons - Had tons of extra cords so I could plug my devices into my new car - Had snacks and drinks for my 4yo - Stayed 2 hours late to get us set up I’ve driven off the lot in a brand new car with low fluids in the engine from another brand dealer, so the difference was noticeable. I’d work with James again; hopefully the kindness generalizes across everyone else there.

Easy , no pressure. Happy doing business with Kia , Courtney was wonderful. Highly recommend. They do what they say. Thank you again from Snellville. Drive a few miles , but felt like family during the purchase. Purchased 2023 Prestige , unbelievable vehicle. Received tag paperwork. Went to DMV , paper said bring id and insurance proof only. DMV said it requires emissions. Bulldog Athens Kia , said not our problem. State disagrees. I Paid $16 , second trip to DMV. Undue Stress and time spent. Be mindful.

Serena and Emily were super helpful at the parts desk!!!

Joshua bell was the best he went above and beyond to help get us in what we wanted and between him and Steve they made it happen thank you bulldog Kia

I purchased a 2026 Kia sportage… I Had a great experience with them… GREG BECKER was awesome, very friendly not pushy. He helped me so much and he knew about every feature on the cars. Very knowledgeable. Steve was amazing and very helpful… everyone there is so nice. Joshua and Lauren were very sweet, they sat and talked with me while I waited for the process lol.. Thank you so much! 😊

Ben in the Service Center was wonderful! I was traveling in the area from Atlanta and one of my brake lights and one of my headlights went out in my Forte. It was 30 minutes before closing and he without hesitation told me to pull in my car, helped me get the parts needed and switch out my bulbs in no time. This experience was way better than what I deal with in Atlanta. Thank you so much, Ben for saving me at end of your day and saving me from a ticket from GSP!

I had an amazing experience at this dealership, and I have to give a special shoutout to one of their employees Beau Wegmann who truly went above and beyond. From the moment I walked in, I felt welcomed and valued not pressured or rushed like at some other places. He took the time to really listen & answered all my questions with patience, and made sure I understood every step of the process. I loved his professionalism, honesty, and positive attitude. It’s rare to find someone who genuinely cares about customer satisfaction, but it was clear he took pride ... Read More

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Google - Apr 1, 2026

I had an amazing experience at this dealership, and I have to give a special shoutout to one of their employees Beau Wegmann who truly went above and beyond. From the moment I walked in, I felt welcomed and valued not pressured or rushed like at some other places. He took the time to really listen & answered all my questions with patience, and made sure I understood every step of the process. I loved his professionalism, honesty, and positive attitude. It’s rare to find someone who genuinely cares about customer satisfaction, but it was clear he took pride in what he does . Thank you so much Beau Wegmann!

Called ahead to make sure they had the part I needed. When I got there they said they never had the part and they could order it and I could pick it up in 10 days.

Very nice peopl

0 stars. Worst customer service department and dumbest mechanics I have ever dealt with. DO NOT BUY FROM BULLDOG KIA!

I wish I could leave 0 stars. Lied and sold a car that they knew had massive defects that had been recalled and they didn’t disclose this to us. Shady practices!!!

Very good attention and they are very friendly, they treated me with respect.

Fernando is awesome thanks for the assist!

The dealership itself is clean and inviting, and everyone is friendly. I bought my Telluride last week from Joe M, and he was very professional. He made the process easy, walking me through each step with knowledge and friendliness. If I ever buy a car again, it will be from Joe at Bulldog Kia!

​I recently had the pleasure of purchasing a 2027 SX Prestige X-Pro Hybrid, and I couldn’t be happier with the experience. Being one of the first to get this model at the dealership, I knew there might be some waiting involved especially since I decided to hold out for the hybrid engine over the standard but Joshua Bell made the process seamless. ​Joshua provided constant communication and sent daily text updates, which gave me total peace of mind while waiting for delivery. Once the vehicle arrived, he was incredibly quick with a proposal. We negotiated a price that got me ... Read More

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Google - Mar 5, 2026

​I recently had the pleasure of purchasing a 2027 SX Prestige X-Pro Hybrid, and I couldn’t be happier with the experience. Being one of the first to get this model at the dealership, I knew there might be some waiting involved especially since I decided to hold out for the hybrid engine over the standard but Joshua Bell made the process seamless. ​Joshua provided constant communication and sent daily text updates, which gave me total peace of mind while waiting for delivery. Once the vehicle arrived, he was incredibly quick with a proposal. We negotiated a price that got me to a very comfortable spot, and the entire transaction was transparent and fair. I’m thrilled to finally be behind the wheel and can't wait for future luxury road trips! If you’re looking for a rep who actually keeps his word, go see Joshua.

I got a top to bottom maintenance completed on my 2022 Kia forte and I can’t thank the service department enough! The entire process was super easy and everyone was super forthcoming and communicative. I received a quote before hand and it took them only a day to complete a laundry list of tasks. (New tires & alignment, transmission flush, coolant flush, brake fluids, oil change, fuel induction, cabin air filter, & even found my missing radiator cap lol) I appreciate all the help in preparing my vehicle for shipping to Germany!!!

Bought my car with 18 miles on it back in 2019. Great service, still love my car.

This is one of the most alarming service experiences I’ve ever had. On 11/9/2025, I left my 2022 Kia K5 with Bulldog Kia for a warranty repair. On 11/21/2025, without my knowledge or consent, Bulldog Kia moved my vehicle to an off-site overflow lot at Georgia Square Mall. I was never notified of this move. On 1/9/2026, I happened to check my Kia Connect app and discovered my vehicle was LEFT UNLOCKED at that off-site location. This means my car sat unlocked, unattended, and unsecured for approximately SEVEN WEEKS. Before confronting the dealership, I personally went to the lot to confirm what I ... Read More

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Google - Jan 26, 2026

This is one of the most alarming service experiences I’ve ever had. On 11/9/2025, I left my 2022 Kia K5 with Bulldog Kia for a warranty repair. On 11/21/2025, without my knowledge or consent, Bulldog Kia moved my vehicle to an off-site overflow lot at Georgia Square Mall. I was never notified of this move. On 1/9/2026, I happened to check my Kia Connect app and discovered my vehicle was LEFT UNLOCKED at that off-site location. This means my car sat unlocked, unattended, and unsecured for approximately SEVEN WEEKS. Before confronting the dealership, I personally went to the lot to confirm what I was seeing. The lot had: • No fence • No gate • No security personnel • Open access to the general public Anyone could have entered my vehicle at any time. Theft, vandalism, or worse could have occurred and I would have had no idea. I confronted Ben (Service Manager) and Seth (General Manager). Seth attempted to claim the lot was “secured” because they had an employee who watches the lot, which is objectively false based on firsthand observation. The vehicle was exposed for 7 weeks. I formally requested a written explanation covering: 1. Why my vehicle was moved off-site without notifying me 2. Why it was left unlocked for seven weeks 3. Why no one checked on or secured it Seth told me he would follow up on Monday, 1/12/2026 because it was late that Friday afternoon and they would be closing soon. That follow-up never happened. As of 1/26/2026, I have received: • No written explanation • No accountability • No update on the status of my vehicle Bulldog KIA took possession of my property and left it unlocked, unattended, and exposed for nearly two months, without disclosure or an explanation. You’d expect the dealership to treat one of your most expensive possessions with care like it’s their own. That wasn’t the case here. Be careful leaving your vehicle with Bulldog KIA. Once you are out of sight and leave the dealership, who knows how they will treat your car.

I had an unsatisfactory experience with Bulldog Kia in Athens related to the purchase of a 2024 Kia Telluride in December 2025. During the transaction, I was not provided certain information until later in the process, including a vehicle history report. After delivery, I noticed several issues with the vehicle that did not align with my expectations for a certified pre-owned vehicle, including cosmetic concerns and mechanical noises. I returned the vehicle for service, but some issues remained unresolved. I also experienced problems related to credit inquiries that were not handled as I understood they would be. Additionally, I later learned that ... Read More

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Google - Jan 23, 2026

I had an unsatisfactory experience with Bulldog Kia in Athens related to the purchase of a 2024 Kia Telluride in December 2025. During the transaction, I was not provided certain information until later in the process, including a vehicle history report. After delivery, I noticed several issues with the vehicle that did not align with my expectations for a certified pre-owned vehicle, including cosmetic concerns and mechanical noises. I returned the vehicle for service, but some issues remained unresolved. I also experienced problems related to credit inquiries that were not handled as I understood they would be. Additionally, I later learned that my purchase and registration paperwork had been sent to an incorrect email address, which caused concern regarding my personal information. I attempted to resolve these matters directly with the dealership but was not satisfied with the outcome or follow-up. I recommend that prospective buyers carefully review all documentation, vehicle condition, and how their personal information is handled before completing a purchase.

Known problem with Sorento engines. A massine recall on the engines because of there problems. Our maintenance records prove that the engine was properly maintained but our claim was denied because of they said sludge was in the engine. No help from Bulldog Kia. Only a 1-800 number to call that is useless. Our vehicle knly has 110,000 miles on it. Why would we ever buy another Kia or use this dealership going forward????? Changed to 2 stars because Josh was kind and understanding.

Whenever I put my car in the shop at Bulldog Kia I always have to go back and have them tighten something or put a missing piece back..uuugghhh!!! Please train your mechanics and don’t bog them down with too much work causing their work to be slack!

We have 2 Kia suvs. We've sent 2 other families to buy from there. We've gotten service there for over 8 years. Apparently we need to double check with the service manager from now on if they actually have the parts in house. They called us to schedule a service appointment for the recall. My husband took 3 hours of drive and wait time for nothing. They did not have the parts. There was no apology or truthful explanation for them calling to prematurely schedule and waste our money, time, and gas But the next day we get a text saying they ... Read More

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Google - Dec 11, 2025

We have 2 Kia suvs. We've sent 2 other families to buy from there. We've gotten service there for over 8 years. Apparently we need to double check with the service manager from now on if they actually have the parts in house. They called us to schedule a service appointment for the recall. My husband took 3 hours of drive and wait time for nothing. They did not have the parts. There was no apology or truthful explanation for them calling to prematurely schedule and waste our money, time, and gas But the next day we get a text saying they have the parts now. Double check if they are really ready for your service, I guess.

I sent an inquiry just after 7p.m. online. A salesmen thought that two phone calls, two voicemails and a text was appropriate to send in under three hours and the last at 10:21p.m. This is incredibly unprofessional. I had planned on going there first thing tomorrow morning before work and likely financing a Soul LX but with the immediate unprofessionalism and disrespect shown I will not be purchasing from this location. Thank you for taking the time to read. This is a truly unfortunate occurrence as I really appreciate the straightforwardness of the website, good prices and am ... Read More

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Google - Oct 30, 2025

I sent an inquiry just after 7p.m. online. A salesmen thought that two phone calls, two voicemails and a text was appropriate to send in under three hours and the last at 10:21p.m. This is incredibly unprofessional. I had planned on going there first thing tomorrow morning before work and likely financing a Soul LX but with the immediate unprofessionalism and disrespect shown I will not be purchasing from this location. Thank you for taking the time to read. This is a truly unfortunate occurrence as I really appreciate the straightforwardness of the website, good prices and am very interested in purchasing another Soul. The sales assistant sent a single text soon after I inquired online that was very informative, proactive and respectful and I appreciated it. I've posted a screenshot of the message from the sales rep with the time stamp. Feel free to verify the phone number. Google translate did a terrible job turning voicemail to text. Please reach out to me if you would like the names of the above mentioned as I respect privacy and don't want to share their names openly to the internet.

The service and communication at this place is terrible. My mom had an appointment to get her doorhandle replaced. Someone called her that the part was in and scheduled an appointment. We show up and drop the car off. 30 min later they text her, not call, saying the part isnt in because she didn't pay for it yet. But when they called her before no one told her she had to pay for the part ahead of time. So then we had to wait for the part again after she paid for it. Then they told her 2 different prices. ... Read More

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Google - Sep 26, 2025

The service and communication at this place is terrible. My mom had an appointment to get her doorhandle replaced. Someone called her that the part was in and scheduled an appointment. We show up and drop the car off. 30 min later they text her, not call, saying the part isnt in because she didn't pay for it yet. But when they called her before no one told her she had to pay for the part ahead of time. So then we had to wait for the part again after she paid for it. Then they told her 2 different prices. After that fiasco they then told her it needed to get spray painted which no one told her about at all which apparently it takes a whole week just to spray paint a door handle. 2 weeks later and they still dont have the part in. This place is terrible.

No stars. Very poor communication and execution. I dropped my car off to have my oil leak fixed (via warranty) for the second time-the exact same parts that the Kia service department fixed a few months prior. I dropped it off on a Thursday, with a finish time of Friday at noon quoted to me. They called back after receiving my vehicle, said there was more recall items that needed to be addressed, and parts needed to be ordered. Why wasnt the recall search performed prior to my vehicle arriving as scheduled? I have had this appointment for weeks! Now, ... Read More

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Google - Sep 22, 2025

No stars. Very poor communication and execution. I dropped my car off to have my oil leak fixed (via warranty) for the second time-the exact same parts that the Kia service department fixed a few months prior. I dropped it off on a Thursday, with a finish time of Friday at noon quoted to me. They called back after receiving my vehicle, said there was more recall items that needed to be addressed, and parts needed to be ordered. Why wasnt the recall search performed prior to my vehicle arriving as scheduled? I have had this appointment for weeks! Now, I'm expected to just "make do" for another day without my car. I left to go out of town Friday morning, so I told them very specifically that I would pick up my Telluride on Monday at the open of business at 7:30 AM, to ensure my husband and I could get to work on time, after also taking my 3 year old to preschool. When I arrived at Kia at 7:30 Monday morning, my car was still up on the lift with the skid plate on the floor. After waiting nearly 30 minutes for them to have my car in deliverable condition, as I was leaving the parking lot, my right blinker started blinking very fast, and I had an error message appear on my console. I called Kia back immediately and Tayler Forrester then made me aware that the technician wrote a note on Friday stating my blinker light bulbs needed to be replaced. I have not had any issues with my blinkers until my car had been at the dealership for 4 days. So now I am driving my car around with my 3 year old in the back with blinkers that don’t work, and my husband and I were late for work. I am infuriated by the lack of quality service and commitment by the Kia staff. For the surprise recall repairs, not fixing my suddenly malfunctioning blinker, and not having my car ready for delivery at the agreed upon time. Moreover, this oil leak issue was a bring back from a previous Kia "repair". You all can and should do better by your customers.

I have purchased 2 vehicles from Bulldog Kia I have always received top notch customer service. The service goes beyond the purchase of the vehicle. I’ve always had my vehicles serviced here as well. I always use Beau Wegmann as my service advisor and he is great! It is always a pleasure doing business with him. He is professional, friendly, knowledgeable and always makes sure all my questions and concerns are answered. It is always nice to walk into a place of business that has so many customers and have them know who you are! Thanks again Beau!

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My first one star review ever.. bought a suv from here for my daughter and 3 grandkids.. my daughter is a single mom so we help her the best we can. With the purchase of the vehicle, we bought the life time warranty on the drive train. This is a 4 cylinder and it does fall under the category of vehicle that Kia lost the class action lawsuit. It burns about 2 to 3 quarts a month.. the have refused to swap the motor.. I called corporate and the informed me that the motor is covered by The class action lawsuit and it is ... Read More

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Google - Sep 3, 2025

My first one star review ever.. bought a suv from here for my daughter and 3 grandkids.. my daughter is a single mom so we help her the best we can. With the purchase of the vehicle, we bought the life time warranty on the drive train. This is a 4 cylinder and it does fall under the category of vehicle that Kia lost the class action lawsuit. It burns about 2 to 3 quarts a month.. the have refused to swap the motor.. I called corporate and the informed me that the motor is covered by The class action lawsuit and it is covered on the lifetime warranty that we purchased. Piston rings are probably bad. I was gonna go through corporate and get it handled that way, but I have decided to hire an attorney and spend money just to piss these people off. I cannot believe that they will not cover what they are supposed to cover they have an extended warranty they can use in case they want to get paid more not to mention I shouldn't have to use that warranty because this is a Recall... do not buy the extended warranty in this place and definitely don't buy a car from here Post an update as soon as I get a lawyer involved. Not to mention these morons back my daughter's car off the lift and ripped half the exhaust off the car... they would not own up to that so I took it to my shop and I had to fix it myself. buyer beware. (UPDATE) I already know what the warranty is. I spoke to a girl named Amy at corporate, The vehicle is under the name Amy Thomas. The Amy that I spoke to worked for Kia corporate looked up all the information and informed me that I had the drive train warranty. but it doesn't matter there is a class action lawsuit that Kia lost on replacing that engine. I already know several people that have had it done. I run an automotive shop of my own, so I'm not oblivious to this. like I said, I was gonna go through corporate and they're willing to help but I feel pretty insulted and I feel like I've been screwed over. I have spent a lot of money on these cars. Not to mention, I sent my father there to buy one as well. One way or another this is gonna get handled.

Took my van in to have the windshield washer fluid reservoir checked to see if it was leaking. They had it for a few days and swore they checked it and saw no sign of a leak. Weeks later it's still running out. My husband checked it and saw that it was infact leaking. So what was I charged for? My husband went to address the issue and their response was "I'm sorry, I had my best tech on it"

Awful place

2021 Kia Seltos engine problems -car towed to Bulldog Kia 07-29-2025 but as of 08-21-25 service department will not return calls to us the customer-nor will they communicate with Kia Technical after three attempts to secure updates on repair of my car. Very sad customer service.

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I’m disappointed with the overall experience I had with your service department. I brought my 2023 Kia Sportage in on 8/20 around 8:15 AM for an 8:30 AM appointment due to a screw in my tire. I assumed the tire could be patched. The service technician who checked me in was great—friendly and professional. He quoted me about $40 for a patch, which seemed high, but I accepted it given the rising costs of services. Shortly after, he informed me that the hole was too large to patch and I would need a new tire. To match my existing tires, I was quoted ... Read More

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Google - Aug 21, 2025

I’m disappointed with the overall experience I had with your service department. I brought my 2023 Kia Sportage in on 8/20 around 8:15 AM for an 8:30 AM appointment due to a screw in my tire. I assumed the tire could be patched. The service technician who checked me in was great—friendly and professional. He quoted me about $40 for a patch, which seemed high, but I accepted it given the rising costs of services. Shortly after, he informed me that the hole was too large to patch and I would need a new tire. To match my existing tires, I was quoted over $300 for just one. While I felt this was excessive, I didn’t feel I had much choice, so I agreed to proceed. Originally, I planned to wait for the car, but since the tire had to be ordered and wouldn’t arrive until around lunchtime, I accepted a Lyft ride to work. The technician assured me the car would be ready well before 4:30 PM, as I had a meeting from 5:00–7:00 PM and needed the vehicle beforehand. The Lyft to work went smoothly. However, by 4:15 PM, I hadn’t heard anything, so I called to check in. The person who answered was polite but didn’t have much information. I was told someone would call me back—and about five minutes later, they did. I was informed that the tire delivery had been delayed and the car would now be ready around 5:30 PM. This meant I had no way to pick up my car before my meeting, and your service department would be closed by the time it ended. I was offered a Lyft home, which I accepted as I had no other option. I also asked for a ride the next morning (8/21) to pick up my car so I could go to work. My work day starts at 7:30 AM, and I knew the service department wouldn't be open that early, so I specifically requested the ride for 7:45 AM. At 7:37 AM, I received a text from Tayler saying Lyft wait times were long and that Nick would be coming instead. Nick arrived at 8:10 AM. On the dash of the van, there was a sticky note with my information and a note that I needed to be picked up no later than 8:00 AM. I had clearly requested 7:45 AM. While 15 minutes may not seem like much, the delay caused me to miss another meeting after I had already adjusted my schedule once. I understand delivery delays happen, but proactive communication would have helped me better adjust my schedule. Instead, I had to cancel one meeting and reschedule another, which was frustrating. All of this—for what I still believe may have been a tire that could have been patched—left me frustrated and disappointed. The technician I initially worked with was great, but the lack of follow-up, communication, and punctuality in the rest of the process fell short of expectations—especially considering the high cost I paid for a single tire.

We have purchased 2 new Kia’s from here - working with Cesar has always been a hassle free experience. Would recommend working with him!!

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Last week I went to this dealership to get a car. I worked with a salesman to get a deal struck on a Sorrento. We went back and forth a few times and were within $200. I asked him if he could get any closer and he said he’d go in and consult with his sales manager. The manager came out and immediately changed the deal where I would have to pay an extra $6-700. Zero integrity with this dealership. I left and will never go back. Interesting version, but not true. You had made an offer, it included taxes ... Read More

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Google - Jul 23, 2025

Last week I went to this dealership to get a car. I worked with a salesman to get a deal struck on a Sorrento. We went back and forth a few times and were within $200. I asked him if he could get any closer and he said he’d go in and consult with his sales manager. The manager came out and immediately changed the deal where I would have to pay an extra $6-700. Zero integrity with this dealership. I left and will never go back. Interesting version, but not true. You had made an offer, it included taxes and for whatever reason you changed it. You are correct that I didn’t enter your building. I was 10 feet under front of it with my grandson asleep in the car with the AC on. Last, as I stated, I have no interest in returning to your dealership or entering your building. Potential buyers: beware.

We called the day before to make sure a part was in stock and drove from Gwinnett. We arrived and after an hour they told us the part was out of stock. Terrible customer service and the employees should be fired.

I have had multiple issues with this place. Do not go here. I have recently had trouble with my engine and it’s supposed to be covered as long as I go through the warranty steps, which I have. They have had me bring it multiple times to confirm it’s leaking oil. I brought it for the over night soak.. per the warranty. They said it would be covered and if my car was still leaking oil after this they would go through the warranty to get me a new engine. The guy this morning called me tried to ... Read More

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Google - Jul 18, 2025

I have had multiple issues with this place. Do not go here. I have recently had trouble with my engine and it’s supposed to be covered as long as I go through the warranty steps, which I have. They have had me bring it multiple times to confirm it’s leaking oil. I brought it for the over night soak.. per the warranty. They said it would be covered and if my car was still leaking oil after this they would go through the warranty to get me a new engine. The guy this morning called me tried to then tell me it actually was not covered .. that they weren’t gonna charge me because it was “their bad.” He told me my long term options were to either trade the car in or buy a new engine. My dad called the cooperate and they are filing a complaint. They said they have this problem with dealers a lot.

We have been trying to get a recall completed for months now. We schedule the recall and then they the service department does not have the parts. They don't give me answer about some other lights on the dash...actually don't even acknowledge the warning lights exist! We wait and wait and wait and no one lets us know if the parts have come in for a follow up. I have been emailed about this and was told I would be "called as soon as they open!" I guess they have not been open for 4 weeks ... Read More

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Google - Jul 14, 2025

We have been trying to get a recall completed for months now. We schedule the recall and then they the service department does not have the parts. They don't give me answer about some other lights on the dash...actually don't even acknowledge the warning lights exist! We wait and wait and wait and no one lets us know if the parts have come in for a follow up. I have been emailed about this and was told I would be "called as soon as they open!" I guess they have not been open for 4 weeks now as I have not been called. Why is it so hard to get the car serviced here???!!!

It seems that the service department is the source of most of the negative reviews, let me add one more. This is the second time I've had my vehicle serviced here in the last year. The absolute unprofessionalism is appalling, my car sat for over a week under the guise of being "worked on", you constantly get the run around, have to call yourself for updates, and there is ALWAYS some excuse. They simply do not care how long you're without your vehicle. This time was over two weeks, last time was over a month. My ... Read More

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Google - Jul 9, 2025

It seems that the service department is the source of most of the negative reviews, let me add one more. This is the second time I've had my vehicle serviced here in the last year. The absolute unprofessionalism is appalling, my car sat for over a week under the guise of being "worked on", you constantly get the run around, have to call yourself for updates, and there is ALWAYS some excuse. They simply do not care how long you're without your vehicle. This time was over two weeks, last time was over a month. My car was finished yesterday when it was supposed to be done Monday, no call, no text, no follow up, if we hadn't called I wouldn't have my car back today.

I have made 2 separate appointments and both times, after taking time from work, have been turned away and told they either don’t have the parts or can’t perform the service that was listed. They had 2+ weeks of heads up for each appointment and both times were unprepared Very disappointed.

I wouldn't give the service department 1 star if possible. Today is my fourth or fifth visit, and I have said I wouldn't come back, but this is by far the closest dealership. Today, I have been here for four plus hours to have two new tires put on my car. Two tires. Four hours. On one earlier visit I waited for four hours, and my service rep went to lunch while my car, service finished, sat outside. I'm done!

Joel worked hard to get my business. He’s honest, direct, and a hard working young man. Go get your new car from Joel at Bulldog KIA.

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Dropped off our Telluride 3 different times for a high idle and misfire issue. Leaving it for days at a time. Never resolved the issue. Now it’s over 100k miles and the problem is getting worse. Do not recommend taking you Kia here to get serviced!

Very Disappointing Experience – Poor Service and Communication I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly, things quickly went downhill from there. After the installation, I was told they couldn’t balance the tires because their lift was broken. I was assured they’d follow up the next week once it was fixed, so I made an appointment. When I returned for the follow-up, I was told the lift was still broken. No apologies, just an attempt to reschedule. I agreed to come back a third time, ... Read More

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DealerRater - Jun 2, 2025

Very Disappointing Experience – Poor Service and Communication I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly, things quickly went downhill from there. After the installation, I was told they couldn’t balance the tires because their lift was broken. I was assured they’d follow up the next week once it was fixed, so I made an appointment. When I returned for the follow-up, I was told the lift was still broken. No apologies, just an attempt to reschedule. I agreed to come back a third time, this time also for a service recall, hoping everything would finally be sorted out. After hours of waiting for the recall to be completed, I was informed yet again that the lift was still broken. This was beyond frustrating. I attempted to contact the manager and left them a voicemail, but my call was never returned. At this point, I decided I was done. I took my car elsewhere to get the tires balanced, and I’ll never do business with this dealership again. Terrible communication, no accountability, and just an all-around waste of time. Avoid this place if you value your time and expect basic customer service.

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I would give zero stars if possible. This is the worst dealership in the country. If you want to buy a kia go literally anywhere else.

Great to work with! Friendly staff. Quick with offers & paperwork. Work hard to get you in your price range.

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Extremely pleased with my buying experience at Bulldog Kia! Joshua Bell was a fantastic salesman from start to finish. He was very professional, knowledgeable, and helpful while keeping great contact and answering any questions I had. He made the purchase extra special for my teenage daughter who was getting this car coming off an accident and went the extra mile to make sure she was surprised. Patrick, also in the sales department, was very kind and helpful as well. I had previously used Kia for service with great results and will now also gladly buy another car here one day! ... Read More

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DealerRater - May 15, 2025

Extremely pleased with my buying experience at Bulldog Kia! Joshua Bell was a fantastic salesman from start to finish. He was very professional, knowledgeable, and helpful while keeping great contact and answering any questions I had. He made the purchase extra special for my teenage daughter who was getting this car coming off an accident and went the extra mile to make sure she was surprised. Patrick, also in the sales department, was very kind and helpful as well. I had previously used Kia for service with great results and will now also gladly buy another car here one day! I would also highly recommend this dealership to anyone looking for a vehicle. Thank you Josh for the phenomenal work…we love our Sorento!

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Not sure why they even have a phone line when no one ever answers the phone there

Exceptionally professional, patient, and up front about everything. My husband worked with Joe and Mike to get my parents a great deal on a lease. They made it all very seamless for them, went above and beyond to make them feel at ease and comfortable with the process. Thank you so much for making this a great experience for my elderly parents!

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On 4/25/25, my wife Cara paid $175.46 for a pre-purchase inspection at Heyward Allen Toyota of a Prius Two that Bulldog had for sale. We were looking at this car as a first vehicle for our daughter, KT. The techs at Heyward immediately recognized the vehicle and were familiar with it—they had seen it on 2/22/25 and documented a serious head gasket leak with coolant entering Cylinder #2. The estimate was over $6,900 (this was was being sold for $8000). Heyward told us they were surprised it was being sold without that issue disclosed by Bulldog. Bulldog Kia, the selling dealer, never mentioned this damage ... Read More

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Google - Apr 25, 2025

On 4/25/25, my wife Cara paid $175.46 for a pre-purchase inspection at Heyward Allen Toyota of a Prius Two that Bulldog had for sale. We were looking at this car as a first vehicle for our daughter, KT. The techs at Heyward immediately recognized the vehicle and were familiar with it—they had seen it on 2/22/25 and documented a serious head gasket leak with coolant entering Cylinder #2. The estimate was over $6,900 (this was was being sold for $8000). Heyward told us they were surprised it was being sold without that issue disclosed by Bulldog. Bulldog Kia, the selling dealer, never mentioned this damage at all, but was rather insistent that the inspection be done "now" or that we purchase "now as-is". (Yes, I know they're a high pressure sales business, but this transaction was a bit "off", even when they were presented with viable options for the inspection being on Monday, including sales contingencies which were legal and valid in the state of Georgia.) I now see why Bulldog didn't want us doing the inspection, since they were hiding the head gasket issues per Toyota. Their floor manager, Michael, took the inspection report from my wife this afternoon (which we paid for - it wasn't his to take - that's theft) and simply sent my wife and daughter on their way without even an apology. We are the ones that had to pay to uncover this defect due to the dealer's tactics. How is that even fair? With as polite and nice as the dealer was, I usually give them the benefit of the doubt, but with what was not disclosed, I have to wonder if a Georgia Consumer division complaint is in order because of deceptive omission of known major mechanical damage and failure to disclose known vehicle defects during sale in case this happens again in the future. Possibly sales tactics as well.

Wow! Had a similar review to Hugo in the comments. I took my car for service and said exactly what needed to be done (a sensor replaced and the headlight replaced). I was quoted a time and even a round about estimate. After waiting in the lobby (working on my laptop), I decide it has been nearly 3 hours...surely they are almost done. As I check my phone, I see a message from an hour after my arrival asking do I want the service..."WHAT!?" So I wasted hours waiting in the lobby on the other side of ... Read More

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Google - Apr 24, 2025

Wow! Had a similar review to Hugo in the comments. I took my car for service and said exactly what needed to be done (a sensor replaced and the headlight replaced). I was quoted a time and even a round about estimate. After waiting in the lobby (working on my laptop), I decide it has been nearly 3 hours...surely they are almost done. As I check my phone, I see a message from an hour after my arrival asking do I want the service..."WHAT!?" So I wasted hours waiting in the lobby on the other side of the wall and nothing was done to my car because you were waiting for me to approve the services I literally came up here for? So yeah. I would not recommend getting your car serviced here.

Great Salesman and an even better person. He was awesome through the whole process and always smiling. Very welcoming

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Called and scheduled a Kia recall appointment. I was quite specific as to which recall my vehicle qualified for. After driving 30 minutes to get there, I was told that the part was not available. Told to call Parts in several days to confirm that the part was in. Totally unsatisfactory — why did I bother to schedule the appointment when the part was not in stock?

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Maurey made my car buying experience quick and easy. I drove off with the car I wanted!

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Could not "duplicate" problem with BRAND NEW 2025 Kia K5 so would not give me a loaner, but wanted to keep my car to find the problem! My car has almost ran me off the road multiple times. My car is shutting off when im driving down the road. Sometimes this is happening when i am going over 55mph. I will also cut off my car and get out, go back to get in it and when i cut it on all the lights will come on like something is wrong. This IS NOT SAFEE for me or my ... Read More

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Google - Mar 27, 2025

Could not "duplicate" problem with BRAND NEW 2025 Kia K5 so would not give me a loaner, but wanted to keep my car to find the problem! My car has almost ran me off the road multiple times. My car is shutting off when im driving down the road. Sometimes this is happening when i am going over 55mph. I will also cut off my car and get out, go back to get in it and when i cut it on all the lights will come on like something is wrong. This IS NOT SAFEE for me or my child! This is my only means of transportation! At this point I wish someone would just take the car and give me my money back! I WILL NEVER EVER EVERRRR OWN ANOTHER KIA.

Four months ago, I visited Kia for a warranty part for my car. After months of waiting, I called them for follow-up and they said there is no order for my car in the system! That day, I spent two hours there while they took pictures of my car and recorded its VIN. Unfortunately, the service center claims they are not responsible.